Gotelecom, S.A.

GoContact is a firm specialized in integrated Contact Center solutions (IPBX + Contact Center Software + Communications).

It positions itself in the market with 2 premium products developed by its software house, Contact Center platform and IPBX platform.

Both web-based products are based on IP architecture and were developed from scratch to work in the cloud.

GoContact provides all the features of a complete, robust and integrated state-of-the-art Contact Center platform such as IPBX, IVR, Inbound/Outbound Services, Scripts, Tickets, Chat, CRM, Reporting/Analytics, Quality, E-learning, SMS, Text to Speech, and other features.